Expert Email Designer

About the job:

Remote | High-Growth eCommerce Agency | Full-Time or Part-Time Position

At Mates Incorporated, we don’t just “make emails pretty.” We build high-performance retention engines where world-class design meets data-backed strategy. We are a production-first agency working with ambitious 7 to 10-figure global brands.

We are looking for a expert level Email Designer who is a borderline obsessive Figma expert. We aren’t looking for high-volume/low-quality churn. We need Grade-A design talent – someone who thinks in systems, components, and variables to deliver stunning, conversion-focused work at speed.

🚀 The Mission

You will be the visual architect for our top-tier ecommerce clients. Your mission is to translate strategic briefs into pixel-perfect, responsive email designs that drive clicks and revenue. You won’t just be designing one-off emails; you will be building robust Figma design systems that allow you to produce 2–3 high-quality assets daily without breaking a sweat.

🧩 What You’ll Own

The Figma Architecture: You live and breathe Auto Layout, nested components, and variables. You will build and maintain scalable design systems that ensure consistency and velocity across accounts.
High-Performance Output: Produce 2–3 high-quality email designs daily that balance aesthetic beauty with direct-response principles. Speed is essential, but quality never suffers.
Technical Nuance: You design with the final build in mind. You deeply understand the agonizing constraints of email rendering, designing seamlessly for mobile responsiveness and the complexities of dark-mode inversions.
The Process: Collaborate closely with Email Marketing Managers on briefs and hand off squeaky-clean files to our builders (or build them yourself). Your layers are organized, your intentions are clear, and your attention to detail is flawless.
Brand Stewardship: Ensure every email perfectly matches the client’s visual identity while pushing the boundaries of what’s possible in the inbox.

🎁 Why Join Mates Incorporated?

Competitive Compensation: We are happy to pay for Grade-A talent.
Flexibility: Opportunity for Part-Time or Full-Time engagement depending on your capacity and fit.
Elite Client Base: Work with brands people actually recognize.
100% Remote: Work from anywhere with a team that values output over performative busyness.
Culture of Excellence: No corporate red tape. Just high-performing “mates” getting things done.

⚠️ How to Apply (Read Carefully)

We receive hundreds of applications for design roles. To ensure you are the “Wizard” we are looking for, we require a specific application process.

Along with your portfolio link, you MUST submit a short Loom video (3–5 mins max).

In this video, take us behind the scenes of one of your complex Figma email files. Show us your layer structure, demonstrate how your Auto Layouts respond to content changes, and walk us through your component architecture. We want to see how you work, not just the finished image.

Send applications to: apply@matesincorporated.com

Requirements:

Figma Wizardry (Non-Negotiable): If you don’t use Auto Layout for almost everything, this isn’t for you. You must demonstrate mastery of complex nested layouts, component properties, and global variables.
Portfolio over Pedigree: We care less about years served and more about the work. Your portfolio must demonstrate a sophisticated sense of design for known DTC/eCommerce brands.
A “System” Mindset: You hate repetitive tasks. You build robust systems today that allow you to work faster tomorrow.
Email Rendering Knowledge: You know why certain fonts won’t work and how Outlook breaks things. You don’t just design JPEGs; you design for the inbox.
Impeccable Communication: Native-level English fluency. You can articulate why you made a design decision clearly to the team.
Timezone Alignment: Available to sync with our production team during GMT hours (approx. 9am–5pm). Ideally at least 4 hours overlap required.

⭐️ The Bonus Points

Experience building emails directly in Klaviyo’s editor or Stripo.
The “Double Plus”: A working knowledge of HTML/CSS or MJML. You don’t need to code from scratch, but understanding the code structure behind your designs makes you a far better designer.

Qualifications:

We aren’t looking for “graphic designers” who happen to do email. We are looking for Conversion Focused Figma Wizards that use email as their canvas.

Figma Native (Modern Workflow): You’ve moved past the “old-school” Photoshop slice-and-dice era. You don’t deliver static, rigid layouts. You use Auto Layout, nested components, and variables to build fluid, responsive systems.
Asset Optimization Expert: You understand how to use Figma’s export options the way they were intended – balancing retina-quality crispness with optimized file weights to ensure lightning-fast load times.
Systemic Thinking: You don’t design from scratch every time. You build and leverage sophisticated component libraries so you can produce 2–3 elite-level emails per day without breaking your workflow or a sweat.
Deep Email IQ: You understand the “dark arts” of email rendering. You know how to design for Dark Mode (and when to use image-based vs. live text), mobile stacking logic, and the specific quirks of the Outlook/Gmail ecosystem.
High-Street Aesthetic: Your portfolio isn’t just “nice”—it’s professional, clean, and conversion-focused. You have experience designing for brands at the level of Patagonia or reMarkable, where every pixel must align with a prestigious brand identity.
Technical Literacy: You aren’t afraid of the “build.” While you don’t need to be a developer, you understand the logic of HTML/CSS/MJML. If you know your way around Klaviyo or Stripo, you’re at the top of our list.
Impeccable Communication: You have fantastic English skills. You can explain your design decisions clearly and participate in high-level strategy discussions with our Managers.
The “Double-Check” DNA: You catch the typos, the broken links in the brief, and the misaligned margins before the client ever sees them.